Manager, Operations and Special Projects

About Ryerson 

At the intersection of mind and action, Ryerson is on a transformative path to becoming Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

Ryerson University welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

As an employer, we’re working towards a people first culture and we're proud to have been selected as one of Canada's Best Diversity Employers and one of Greater Toronto's Top Employer for 2015, 2016, 2017 and 2018. To learn more about our work environment and innovative educational environment, visit, check out @RyersonU, @RyersonHR, and @RyersonECI on Twitter, and visit our LinkedIn company page.

The team

The Lincoln Alexander School of Law is the culmination of years of planning, legal consultation and approvals, but it started as a belief that this institution’s innovative approach to learning should be applied to the study of law. 

There are major shifts currently taking place in the Canadian legal market – driven in large part by technological and entrepreneurial forces. We’ve created a new law school because the legal system needs a new kind of lawyer. The overriding purpose of the Lincoln Alexander School of Law Juris Doctor (JD) program is to train practice-ready lawyers who are equipped with the entrepreneurial skills required to increase access to legal services for all Canadians.

The opportunity 

We’re looking for an administrative leader to provide guidance and managerial support in the Lincoln Alexander School of Law.  The Manager, Operations and Special Projects will provide support to the Executive Director, Strategic Initiatives and Operations in the effective and efficient planning, management and execution of all operational and administrative functions in the Lincoln Alexander School of law .  In this role, you will develop, strengthen and implement effective operational systems that are aligned with the School’s strategic goals and priorities and manage resources in an efficient, innovative and professional manner.  You will collaborate with the Executive Director on resource and facilities planning projects and initiatives to meet the School’s operational and strategic objectives.  In consultation with the Executive Director, Strategic Initiatives and Operations, you will provide analytical support, advice and recommendations for management decision making on all aspects of administrative processes, special projects, events management and operations.  


Key responsibilities:

  • Resource management: Participates in the strategic resource and facilities planning for the Law school. Reviews short- and long-term objectives; conducts research and analysis, provides advice and makes recommendations to the Executive Director and the Dean on for the efficient utilization of space for the school; Leads the Law school’s improvements, space renovation and expansion projects, maintains space inventory, and interacts with other university departments relative to renovations, security of space, and emergency responses, ensuring compliance with university and legislative regulations

  • Executive Administration Support:  Provides senior and confidential operations and administrative support to the Executive Director, Strategic Initiatives and Operations in various aspects of office management

  • Events and Special Projects Management:  Plans, leads and organizes special events and conferences that include internal and external stakeholders, partners, etc. Coordinate all processes, activities and local resources required for the events. Supervises project team at all stages of the project; Ensures appropriate logistical planning and support including scheduling of the events, venue, programming details, catering, security, etc. and ensures smooth coordination with all stakeholders. Conducts post-activity assessment; identifies opportunity areas for improvement

  • Human Resources:  Oversees the onboarding of all new employees, including organizing an orientation to the office, obtaining OneCards, setting up email accounts, computer access, etc.; Addresses issues of workplace culture, equity, diversity and inclusion, health, safety and well-being, employee engagement, performance and attendance standards, and other HR related issues in collaboration with the Executive Director, Strategic Initiatives and Operations and Employee Engagement


To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

  • Post-secondary degree in Business or related field

  • A minimum of five (5) years of relevant work experience in office administration, operational, facilities and resource planning and management; Must have experience coaching and managing a team of professionals.

  • Strong project management and administrative skills; Demonstrated experience managing multiple projects from ideation to completion; excellent ability to manage changing priorities

  • Demonstrated strong budgeting and analytical skills

  • Strong interpersonal skills to be able to manage key relationships and personnel; demonstrated ability to network both within the University community and the broader community

  • Ability to work well under pressure in various situations; in addition, ability to bring optimism and devotion to the work environment;

  • Strong written and verbal communication skills 

  • Excellent ability to gather, interpret and synthesize large amounts of information 

  • Coordination skills in order to facilitate the collaboration of administrators from various departments across campus;

  • Strong computer skills

Important Notice  to applicants during COVID-19 

Following the advice of government and health authorities to slow the spread of COVID-19, all employees have been equipped to work from home until further notice.  New employees will also work from home with the exception of those who have been deemed 'essential' and are required to be on campus.  All recruiting activities including interviews and onboarding are being conducted virtually.  

 While we are committed to ensuring the best possible experience for all applicants, please be advised that Ryerson University ("Ryerson") reserves the right to pause a job competition at any stage in the process. Applicants will be notified in the event that the job competition process in which they are participating is suspended or paused. We appreciate your understanding during these unprecedented times. Thank you for your interest in Ryerson University.